Privacy Policy

Privacy Policy for https://mercedes-unibody-repair.collision-talk.com

Introduction

Welcome to https://mercedes-unibody-repair.collision-talk.com (hereafter referred to as “Mercedes unbody repair,” “we,” or “our”). We prioritize the privacy and security of your personal data, ensuring a transparent approach in line with global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://mercedes-unbody-repair.collision-talk.com
  2. Any applications or services offered through our platform
  3. Interactions via email, phone, or text messaging with our authorized users
  4. Links to third-party platforms on our site (please note that these entities have their own privacy policies)

Processing Activities

This policy outlines the types of data we process and the reasons for doing so:

  1. Account Information: Details required to create and manage user accounts, including usernames and passwords.
  2. Payment Information: Data needed for processing transactions, such as credit card numbers and billing addresses.
  3. Financial Information: Records of financial transactions and account balances to facilitate services.
  4. Purchase Information: Details about products or services bought through our platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  6. Location Data: Information about your geographical location when you interact with our services (with your consent).
  7. Feedback: Personal insights, reviews, and comments provided by users to enhance our services.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts.
  9. Product Information: Preferences and interactions related to products viewed or purchased on our site.

Personal Data Collection

We collect personal data through multiple channels:

  1. User Input: When you create an account, provide feedback, or fill out forms, we collect the information you voluntarily share.
  2. Automatized Technologies: Cookies and tracking technologies record interactions and preferences to personalize your experience.
  3. Third-Party Sources: We may receive data about you from third parties who have permission to share it with us, adhering to their privacy policies.

Cookies

We use cookies for the following purposes:

  1. Strictly Necessary: Essential for navigating our site and using its features.
  2. Preferences: Remembering user preferences for a customized experience.
  3. Analytics: Tracking website usage to improve performance and functionality.

Users can manage non-essential cookies through our built-in Cookie Manager.

Retention and Deletion

Mercedes unbody repair retains personal data as required by law or for legitimate business purposes, including:

  1. Fulfilling transactions and providing services.
  2. Maintaining account history.
  3. Conducting analytics and research to enhance user experience.

Upon no longer needing the data for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We have put in place robust security measures to safeguard personal data:

  1. Encryption: Protects data during transmission and storage.
  2. Secure Third-Party Processing: Engaging trusted partners who adhere to strict security standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from this age group.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access: Request access to the data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for legitimate interests.
  7. Non-Discrimination: Be free from biased treatment when exercising your data rights.
  8. Appeals/Complaints: File complaints with relevant supervisory authorities and seek redress.

To exercise these rights, please contact our privacy team using the information provided below.

Changes to Policy

Mercedes unbody repair reserves the right to update this policy at any time by posting a revised version on our website. We encourage users to review these changes regularly.

Contact Information

For any queries, unsubscribe requests, or data-related matters: